![]() ![]() ![]() Additionally, Nextiva conducts regular audits to ensure its system isn't vulnerable to hackers. Users have the option of using call encryption to protect call privacy. ![]() Nextiva's business phone system is also extremely secure. This means that service is typically only down for a few minutes each year. Overall, Nextiva reports a 99.999% uptime. ![]() Having multiple data centers helps ensure continual service. The network has data centers located throughout the United States each data center is monitored 24/7. Part of what makes Nextiva such a solid unified communications system is its reliability. It includes task management and team calendars. Additionally, Nextiva's Cospace offers a place for colleagues to work with one another. Nextiva has built-in video conferencing capable of supporting up to 250 participants. It also has a number of collaboration tools, including audio conferencing, team messaging and online fax services. It offers HD voice, auto-attendants, voicemail-to-email, voicemail transcription, call recording and call groups. It has several valuable features that businesses of all sizes will find valuable. In addition to its CRM functionality, Nextiva offers excellent phone services. The built-in CRM offers valuable tools to help both sales and customer service representatives, including contact management, account history, sales pipeline management, case status, workflow automation and email case routing. With these options, businesses in need of CRM software have a choice between Nextiva's or a different program. Most phone systems offer integrations with top CRM software (like Salesforce) Nextiva, which offers those integrations as well, sets itself apart by having proprietary software. Nextiva has its own built-in CRM solution that can help both your sales and customer support teams. Nextiva is a cloud-hosted unified communications system that is a perfect solution for businesses looking to combine their phone system and CRM services into one platform. ![]()
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